Geckotech Team
At Geckotech we are passionate about providing the best customer service possible. We offer every customer the advanced capabilities you'd get from a big telecom firm. But we deliver it with the drive and personal commitment only a small business can provide.
Our Customer Support Mission
The Help Desk mission is to provide courteous, responsive technical support to the customers. Our objective is to resolve the problem on initial contact with the Help Desk. We take a proactive approach to identifying and solving problems to better assist customers’ use of phones and Internet by offering customer’s hints and tips, and take every opportunity to educate customers. We continually improve our services by requesting and acting upon customer feedback as well as implementing new tools and technologies to better serve our customer base.
Geckotech's Management Team
Josh Robbins, Managing Partner
Josh Robbins is the managing partner of Geckotech, a Voice-over-IP (VoIP) service provider based in Chicago. He brings over 10 years experience in technology consulting, management and business development, working with a diverse set of clients in the technology, financial, advertising and telecom sectors. Mr. Robbins is responsible for the day-to-day operations as well as business development and partner relations. Prior to founding Geckotech in 2003, Mr. Robbins owned and operated Gecko Websystems, a website design, hosting and development firm. Mr. Robbins' career includes consulting positions at PricewaterhouseCoopers, Lante Corporation and Nortel Networks. Mr. Robbins also served as a forensic consultant in computer related court cases and is a published author of 3 technology books. Mr. Robbins earned a B.A. in Economics from the University of California at Los Angeles. Mr. Robbins is a member of the President's Advisory Committee in Chicago and serves on the School of Computer Studies Advisory Board at Robert Morris College in Chicago.
J. Michael Drew, Partner
J. Michael Drew is a partner in Geckotech and a principal in Structured Development, LLC, a real estate development firm, and has been engaged in the real estate development and construction management business for 27 years. Mr. Drew matriculated at the University of Illinois where he studied Business Administration and Architecture. Mr. Drew has extensive experience in all phases of construction work, especially scheduling of labor forces and subcontractors and comparative purchasing and scheduling of material and equipment. Mr. Drew's professional affiliations include being a member of the New City YMCA Board of Directors and serving as an advisor of the City of Chicago Loft Oversight Committee.
Daniel A. Lukas is a partner in Geckotech and a principal in Structured Development, LLC, a real estate development firm. Mr. Lukas was previously Of-Counsel with the law firm of Seyfarth Shaw where he handled a broad range of real estate, tax, financing and corporate matters. He has represented and counseled numerous real estate clients, including The Drew Companies, Inc., Hospitality Properties Trust, Health and Retirement Property Trust, Wyndham Hotels and affiliated entities, Trammel Crow L.P., Starwood Lodging, DoDi Property Trust (Dominick's), Westfield Homes, Carrol Homes, Rubloff and ORIX. Mr. Lukas has 16 years of experience representing real estate development companies in such areas as organization and structure, finance, tax, acquisition, zoning, land use and planning. Mr. Lukas has an LLM. (Taxation) from New York University School of Law, a JD (with honors) from Washburn University, and a BA from Purdue University.