GeckoConnect Documentation
For common usage of phone and web portal, use the following quick user quides.

Connecting Your Phone
Step-by-step guide to set up your new phone
Troubleshooting guide

Phone Features and Connectivity
Cisco 7940/7960 Physical Features
Cisco 7912 Connecting Guide

Using your Phone
Using the Cisco 7940/7960
Using the Cisco 7912

Web Portal Quick User Guides
Web Portal Quick Reference
Voice Assistant Quick Setup Guide
Voice Assistant Quick User Guide
Additional Web Portal and Voice Assistant Quick Reference

Complete User Guides
Cisco 7940/7960 Complete User Guide
GeckoConnect Web Portal Complete User Guide
Console Assistant Complete User Guide
Cisco ATA 186 Complete User Guide

Installing Outlook Integration
(Allows you to click to call your contacts in Outlook)
Outlook Instructions

Voicemail Player
Download the Voicemail Player

How to install IP Blue Softphone for GeckoConnect.
IP Blue Setup Instructions

Console Assistant (formerly Front Desk)
Each phone must be licensed to use Console Assistant. To purchase a Console Assistant license, please contact your sales rep or call sales at 312.948.2995.
Download the installation file

Sending a fax via email client or web browser.
Instructions on how to use Geckofax.


Is your question still not answered?

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Call (312) 948-2999 for 24/7/365 technical support on your existing phone service!

Support Mission

Support Objectives

Support Request Procedures

FAQ




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