Geckotech Leads Chicago Hosted VoIP Market
Chicago, IL - October 12, 2006 – Geckotech LLC today signed its 150th customer, Falkor Group LLC (www.falkorgroup.com. Based in Chicago, Falkor Group LLC provides “Strategic Sourcing” for IT initiatives for small and mid-sized businesses. Geckotech has maintained an average growth of over 300% in total customers in 2005 as well as the first 3 quarters of 2006. Geckotech was formed in 2003 and claims control of over 45% of the Chicago market for hosted VoIP phone systems, based on sheer number of customers. Geckotech focuses exclusively on small and mid-sized businesses in the Chicago metro market with between 10-250 employees).
Geckotech is of a new breed of phone companies that gives small and mid-sized businesses a more flexible, reliable and scalable voice and data solution than the traditional telecom companies. Utilizing a carrier-grade softswitch hosted in a secure datacenter, Geckotech offers a high-end Cisco IP phone system as a managed service to its customers. Instead of purchasing an entire new phone system, companies that are moving, growing or just getting started purchase or lease Cisco phones and let Geckotech provide the system including caller ID, voicemail, seamless branch office integration, integrated web access to messages, fax-to-email as well as a full Internet T-1 line – all delivered using industry standard Cisco network hardware and IP phones.
“The number of local businesses using our hosted VoIP solution proves how traditional telephone companies are quickly becoming dinosaurs,” explains Josh Robbins, Geckotech’s managing partner. “It’s all about customer service and reliable technology. Companies are tired of waiting on hold for hours and not getting friendly, local support for their technology.”
The success of Geckotech in Chicago is largely due to the company’s different way of providing phone and Internet service to its customers. By offering a complete phone system as a managed service, the old method of purchasing an expensive, proprietary phone system (PBX) and hiring multiple companies to install, manage and service the equipment is rapidly disappearing. Businesses choose to focus on their core product or service and leave technology to the professionals. Businesses also demand reliability and helpful, friendly customer service – both being difficult to find in traditional telephone companies.
“We’ve gone back to the basics: Provide a high quality, reliable service and treat every customer like they’re family,” remarks Robbins.
About Geckotech
Geckotech provides small to midsized businesses with the highest level of friendly and reliable customer service based in the U.S. on the most secure, business-grade VoIP platform. Geckotech’s uptime and reliability is consistently the highest in the industry and their customers continue to benefit from enhanced productivity, flexibility, scalability and reliability. Geckotech is part of an elite worldwide group of successful service providers that have been awarded the Cisco Powered Network designation. Cisco Systems is the worldwide leader in networking for the Internet. Geckotech is a privately held company with corporate headquarters in Chicago, IL. For more information on Geckotech’s hosted VoIP services visit www.geckotechllc.com, call 312.948.2995 or email sales@geckotechllc.com.
