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Your privacy is very important to us and we want to make your experience
on the Internet as enjoyable and rewarding as possible. This Privacy
Policy describes how Geckotech collects information from users of
Geckotech services (the "Services") and visitors to Geckotechllc.com,
how we use the information we collect and the choices you have concerning
the collection and use of such information. Please read this Privacy
Policy carefully. The effective date of this Privacy Policy is June
1, 2003.
Collection and Use of Information
Visitors to our website are asked to provide certain information
when they attempt to pre-qualify for our Services, such as telephone
number and address. In combination, your address and telephone number
are the only way we can determine the type of service and speed
we can provide to you because DSL technology is distance-sensitive
and dependent upon location. Users are also asked to provide certain
information when they sign up for our Services such as name, address,
telephone number, billing information (such as a credit card number)
and email address. The personal information collected from a user
during the registration process is used to manage each user's account
(such as billing and collections), to complete the ordering process
and to provide our Services.
Geckotech may use this information to contact you in a variety
of ways. We may send you offers through email, phone or regular
mail for Geckotech products and services, or offers on behalf of
selected affiliates. You may exercise your options to not receive
any promotional marketing offers via email through the means provided
in the email or by calling 312-948-2995. Customers will still receive
administrative emails from Geckotech. Geckotech may also contact
users to request additional information and feedback. In addition,
Geckotech purchases services from third parties and may need to
provide information to those third parties in order to provide Services.
Geckotech may also automatically collect and analyze information regarding
the use of Geckotech's services and web site activity. Information collected
may include but is not limited to web site traffic volume, frequency
of visits, type and time of transactions, type of browser and operating
system. For example, we automatically record your IP address so
we can establish a broad understanding of site traffic patterns.
This information is logged to help diagnose technical problems,
administer the site, and improve the quality and types of service
delivered. Geckotech may also collect, track and analyze information
that does not personally identify a user in aggregate form. This
aggregate data will be used at Geckotech's discretion and may be shared
with third parties, but with no personally identifiable information
attached.
Geckotech may employ companies and people to perform tasks on its behalf,
and will need to share personal information with these third parties
to do so. These third parties do not receive any right to use personal
information beyond what is necessary to perform these tasks. Geckotech
may release or exchange personal information if required to do so
to comply with applicable law or to enforce its rights or agreements
or prevent fraud or reduce credit risk. For more information, see
our Special Cases section below.
Children's Privacy
We do not knowingly collect personal information from children under
the age of 13. Our customer agreements for the purchase of our services
require users to warrant that they are 18 or older.
Voluntary Surveys
We may periodically conduct both business and individual surveys.
We encourage users to participate in these voluntary surveys because
they provide us with important information that helps us to improve
the types of services we offer and how we provide them to you. Your
personal information and responses will remain confidential, even
if the survey is conducted by a third-party.
We may take the information we receive from individuals responding
to our surveys and combine (or aggregate) it with the responses
of other users to create broader, generic responses to the survey
questions (such as gender, age, residence, industry sector, or other
demographic information). We then use the aggregated information
to improve the quality of our services to you, and to develop new
services and products.
Special Cases
It is Geckotech's policy not to use or share the personal information
in ways unrelated to the ones described above without also providing
an opportunity to opt out or otherwise prohibit such unrelated uses.
However, Geckotech may disclose personal information or information
regarding use of the Services if, for any reason and in our sole
discretion, we believe that it is reasonable to do so, including:
to satisfy laws, regulations or other legal requests for such information;
to disclose information that is necessary to identify, contact or
bring legal action against someone who may be violating our Acceptable
Use Policy or other policies; to operate the Services properly;
or to protect Geckotech, our Services, our employees or our users.
"Cookies" and "Beacons"
A "cookie" is a small data file that can be placed on
your hard drive when you visit certain Web sites. Geckotech uses cookies
to collect, store, and sometimes track information for statistical
purposes to operate and improve the products and services we provide
and to manage our network and property. Also, we use cookies to
gather information about your preferences as you navigate through
the site. This helps us tailor and improve the information we present
to you, so you enjoy an exceptional customer experience every time
you visit. If you choose to disable cookies in your browser, you
can still access most of Geckotech's web site although you may not be
able to complete certain activities.
Geckotech may also use "beacons" or "clear gifs",
which are small pieces of code, on an anonymous basis. These beacons
may be included in outgoing email messages or in our web site. This
helps Geckotech determine which emails have been seen and which
pages within our websites have been visited.
Third Party Sites
Geckotech's web site may contain links to third party web sites
not associated with Geckotech. Geckotech is not responsible for
the privacy practices or content of such sites. Users will need
to review the policy statements of these web sites to understand
their privacy policies.
Revisions to This Policy
Geckotech reserves the right to revise, amend, or modify this policy
and our other policies and agreements at any time and in any manner.
Any revision, amendment, or modification will be posted on our web
site: www.Geckotechllc.com.
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